Better Data. Better Results..

Get AI-driven insights from Call Diagnosis to improve every step of the customer journey.

Globally Proven, Call Diagnosis Makes a Difference for Customers


We got our start by providing major corporations like AutoTrader UK, Zoopla and OpenTable with global trackable phone numbers and analytics, which helped them grow revenue by tracking inbound phone calls and channel attribution. These are powerful services that deliver value to the corporation, but what about the individuals in those corporations?

That question led us to create a free solution for individuals and teams; one that unlocks a new level of productivity and organization for people who are constantly on the phone.

From the day the company was first founded in the Scottish countryside, Call Diagnosis has always been looking for ways to make phone calls more valuable to businesses and individuals alike, and that mission is still alive and well today.

We Have Proven Solutions for Growth and Results

Improve lead generation and conversions

A phone call may be the difference between a sale and a lost opportunity. Discover how Call Diagnosis call tracking solutions can help your company improve lead generation and conversions.


Flexible API provides real-time insights

Technology Tailored to Your Needs

Need something ‘off the shelf’? Or highly customized? No problem. Accessible via web portal or through our flexible API, we enable real-time insights on every call, SMS, email or chat.


Innovative AI for call tracking and speech analytics

Opportunities Are Endless When You Have the Latest Innovations

Whether it’s Call Diagnosis WebConnect or Call Diagnosis Insights, count on us to keep you current with all the latest innovations in call tracking, AI and speech analytics.

Globally Proven, Call Diagnosis Makes a Difference for Customers

When you work with Call Diagnosis for your call tracking needs, you get a provider with global experience and one of the most flexible platforms in the industry. Our team of professionals are ready and excited to serve your company.

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Generate more leads with proven call tracking from Call Diagnosis

See how others have used Call Diagnosis call tracking features to improve lead generation by 63%*. In many cases, a live conversation with a prospect is the difference between a sale and a lost opportunity.

New opportunities to improve results with advanced call tracking

Whether you’re looking for a few features or a custom solution using our API, the Call Diagnosis platform gives you plenty of pathways to improve business performance.

Analyze thousands of phone calls with Conversational AI

Automatically transcribe calls to text and analyze with AI. Discover call trends, upsell opportunities, call outcomes, and employee coaching opportunities.

The Communications API That Will Unlock Your Company’s Potential

The Call Diagnosis API is a proven tool for forward looking companies who seek a competitive edge by enabling communications and call tracking functionality.